How can I register with Agility Forex UK Ltd?
It is very quick and simple to do, just click on the link to get started. Registration takes 5 minutes and then once we’ve verified your documentation (the legal bit) you’re ready to go.
Can I transfer money at anytime?
Absolutely, Agility Forex gives you the ability to complete international transfers via our online platform 24 hours a day 7 days a week.
* Payments are sent and received subject to bank cut off times.
Do you charge commission or fees?
No, we don’t. Simply put, there are no hidden costs.
How can you offer better rates?
We only deal with Tier 1 Banks and due to the vast volume of currency transactions we process every day we are able to achieve rates of exchange that our customers cannot obtain on their own.
How long does a transfer take to arrive?
This can vary depending on the currencies and countries involved. Some currencies such as GBP, Euros and US Dollars can be delivered to your beneficiary the same day – subject to bank cutoff times.
Can I fix an exchange rate for a future date?
Yes, this is called a forward. If you know you have a currency requirement sometime in the future then you can lock in a rate today for that future requirement. Forwards allow you to take the risk out of future market movements by locking in your rate today.
* Forwards require a small deposit to secure the rate. Please speak to support for more information on whether Forwards make sense for you.
How much can I transact with Agility Forex?
You can transact any amount. Bear in mind we only accept funds paid directly into our accounts, we don’t deal in cash, cards or cheques.
What are the currencies can I send overseas?
We have over 40 currencies available for you to send. All of the currency pairings are displayed on our online platform or just call us on +44 (0)204 525 3399 to speak to a currency expert.
How do I save money?
By buying in bulk and working with only Tier 1 banks we are able to offer you a better exchange rate than your bank will quote. Savings can be anything from 0.35% up to 3 or even 4% of the amount being transferred. We do not apply any transfer fees – with Agility Forex there are no hidden costs!
Is my money safe?
We understand the safety of your funds is of paramount importance to you. Client funds are always segregated from Agility FX company funds, so were anything to happen to us, your funds and all other client funds would remain intact in our safeguarding accounts with our Authorised Credit Institution.
Agility FX have also gone further to protect your money than most other foreign exchange companies by providing crime and fraud insurance of up to £2 million per transaction**. For more information please contact the Agility FX Team.
* As with all API (Authorised Payment Institutions) client funds are not covered by the Financial Services Compensation Scheme (FSCS).
**Terms and conditions apply
Privacy and Security
Agility Forex Ltd takes your data privacy and security very seriously. Please take a look at our Privacy Policy , which lays out your rights and privileges very clearly. Agility Forex have state of the art system security in place to make sure your data and funds, like ours are very carefully protected and we never share any of your data with anyone else.
Why should I use you rather than my bank?
We can provide named collection accounts (virtual IBANs) in your company / individual name, with collections in the UK, EU, US and Canada. This means you can send and receive money in over 30 currencies, under one unique IBAN in your personal / company name with access to SWIFT, SEPA, and UK Faster Payments networks.
Can I send and receive money in my own name?
Foreign exchange is all we do but we do it well. We will save you money and you will find the process simple and quick. Life is busy enough, so we make sure you can arrange transfers in minutes over the phone or online. Our service is simple, user friendly and we offer excellent exchange rates – we guarantee to beat your banks rate with no hidden fees!
Can I cancel a transfer?
Our contracts are legally binding and once you have confirmed your transfer, whether it is by phone or online, it is no longer cancellable. If you wish to sell out of a contract you can do so by contacting your currency specialist.
* Please note that there will be a charge if the market has moved against you.
Registration and Regulation
Agility Forex (UK) Ltd is registered in UK, Company number 12992671 with registered address at 1 Chapel Street Warwick CV34 4HL. Agility Forex UK Ltd is fully Regulated and FCA Authorised, firm reference number 942039. The FCA take the regulation of foreign exchange, money transfer and the associated anti-money laundering processes extremely seriously. The bar they set for companies to participate as a business in this regulated market is extremely high and we at Agility Forex Ltd pride ourselves on our compliance with their requirements.
Recourse
Under the terms and conditions laid out between you as a customer and us as a service provider you have a number of protections and safeguards including arbitration, court action as well as regulatory complaints processes in the event you were unhappy with the service we provided.
Don’t take our word for it, take a look at what some of our customers say about us on Trust Pilot.