Updated: August 2023
Agility Forex UK Ltd (“Agility Forex,” “we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website, www.agilityforex.co.uk (the “Website”). By using the Website, you consent to the practices described in this Privacy Policy.
Information We Collect
We may collect various types of information when you use our Website, including but not limited to:
Personal Information: This includes your name, email address, contact information, and other information you provide to us when you contact us, subscribe to our newsletter, or create an account on our Website.
Transaction Information:
We may collect information related to your transactions, including currency exchange requests, transaction history, and payment details.
Device and Usage Information: We automatically collect information about your device, browser, and usage patterns when you access our Website. This may include IP addresses, browser type, operating system, and browsing behaviour.
How We Use Your Information
We use the information we collect for various purposes, including:
Providing Services: To process currency exchange requests, manage your account, and provide customer support.
Communication: To communicate with you, respond to your inquiries, and send you updates and promotional materials.
Analytics: To analyse and improve the functionality of our Website, enhance user experience, and develop new features.
Legal Compliance: To comply with legal obligations, regulatory requirements, and enforce our terms and policies.
Information Sharing
We do not sell, rent, or trade your personal information to third parties for marketing purposes. However, we may share your information in the following cases:
Service Providers: We may share your information with trusted third-party service providers who assist us in operating our Website, processing transactions, and delivering services to you.
Legal Requirements: We may disclose your information if required by law, court order, or government request.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.
Your Choices
You have certain rights regarding your personal information:
Access and Correction: You can access and update your personal information by logging into your account or contacting us.
Opt-Out: You can opt out of receiving promotional emails by following the instructions in the email. Please note that you may still receive transactional communications.
Cookies: You can control cookies through your browser settings. However, disabling cookies may affect your experience on our Website.
Data Security
We take appropriate measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes through prominent notices on our Website or via email.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Agility Forex UK Ltd 10 Lower Thames Street, London, EC3R 6AF
Email: [email protected]
Phone: +44 0204 525 3399
Agility FX is registered with ICO (Information Commissioners Office). Registration number ZB350285.
Agility FX checks all its phone data against the TPS listings.
The Telephone Preference Service (TPS) is an online register collated and maintained by the Direct Marketing Association (DMA). It is an effective data cleansing tool. It’s primary objective is to ensure consumers, such as Individuals, Sole Traders and Partnerships do not receive uninvited calls.
By using our Website, you acknowledge that you have read and understood this Privacy Policy.